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Payment methods accepted; Paypal, Money order, cashier's check. Personal checks accepted but item will be held until funds clear - usually about seven days. Payment must be made within three days.
Right now we only ship in the continental US, sorry Alaska, Hawaii, Europe, Africa, etc…
but we do plan on expanding to ship to those places in the future. Please just be patient with us.

Damaged Goods Policy
Once an order has been shipped, the shipping carrier assumes responsibility of the package(s).
If you receive a package with apparent damage, you must note this with shipping carrier
at time of delivery. We are not responsible for any packages lost, late or damaged during transit to
its delivery destination.

For all damaged items, we require at the minimal a picture showing the damage to the item.
In the event of damage we must be notified within two (2) days upon receipt of the item.
Please return damaged items to us.

Defective Merchandise:

Any items ordered exhibit manufacturer defects must be reported
within three (3) days of the delivery date of the item. For all defective items, we
require at the minimal a picture showing the defective item. The item will be replaced or refunded
upon return of the original item.
Buyer is responsible for all return shipping costs. Any items that are damaged due to customer miss-use,
not understanding how to properly work the item, or buyers’ remorse are not returnable as this does not
constitute a defective product. Batteries that come with an item are not covered against defects.

Non Defective Merchandise:

Non defective items can be returned provided you contact us within 3 business days of receiving the item(s) and:
- Customer pays shipping costs on the returned item
- Item is in original condition with all original packaging intact
- Item is in resalable condition with all original pieces/parts intact
There is a 20% restock fee on non defective returned to us. Original shipping charges are not refundable.
Returned items that do not meet the above criteria will be refused and returned to the customer postage due.

Refused/Misdirected/Unclaimed Packages:

Packages that are refused by the customer and returned to us will incur a 20% restock fee.
Packages that are returned due to incorrect address given to us by the customer will incur a 20% restock fee.
and you will be charged any other charge involved such as return shipping. We recommend you get a delivery confirmation to track the return. Thanks!

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Last Updated: 5 Aug 2011 19:06:28 PDT home  |  about  |  terms  |  contact
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